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Travel + Leisure

Travel + Leisure

​Manoir Hovey was just named #27 in the “Top 100 Hotels in the World” by prestigious Travel + Leisure magazine as well as #2 in the “Best Resort Hotels in Canada” !

World's Best Awards 2017

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PROMOTIONS

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A commitment to excellence

We aim to provide the highest standards of hospitality to our guests, to create life-enriching experiences and long-lasting memories. To this extent, Manoir Hovey offers in-house training and the promise to develop and enhance the skills and talents of its team members.

Relais & Châteaux is recognized for offering personalized service, and we believe this should apply to our team as well. New members are welcomed year-round in every department: restaurant, kitchen, housekeeping, reception and more. Are you ready for an exciting challenge in an environment conducive to professional and personal growth?

Join the family

Jason Stafford

Managing Director

Marc-André Blais

Concierge Clefs d'Or

Roland Ménard

Executive Chef

Francis Wolf

Chef de Cuisine

Steve L'Abbé

Restaurant Manager - Sommelier

Patrick Grieve

Maître d'Hôtel - Sommelier

Warren Long

Maître d'Hôtel - Mixologiste

Melissa Provencher

Director of sales and marketing

Julia Brouillard

Coordinator of Groups & Events

Diana Zgodic

Gouvernante

A career with Relais & Châteaux

As part of my graduation year studying Hospitality Management, I did my internship at the Reception, where I then got hired. A year later I became Front Desk Assistant Manager, before my attention to details led me to the Sales department. Since 2013, I am the Coordinator of Groups & Events.
– Success stories, Julia Brouillard
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboril.
– Success stories, Patrick Grieve
– Success stories, Florian Gavinaitis
– Success stories, Pier-Olivier Denicourt
– Success stories, Luc Vaillancourt

Maître d'hôtel

Under the direction of the Restaurant Manager, the Maître d’hôtel is responsible for overseeing the smooth running of the service and for guests' satisfaction, as well as for managing staff training and development. The Maître d'hôtel is responsible for the following:

  • Welcome guests upon arrival
  • Oversee smooth running of service, supervising waiters
  • Be able to recommend guests
  • Deliver exceptional customer service
  • Take part in the management, training and professional growth of our dedicated team of professionals
  • Respect goals, schedules, budgets and procedure policies

Requirements:

  • Excellent knowledge of Quebec cheeses
  • Excellent knowledge of wines, cocktails, scotch and spirits
  • Be passionate about the service world
  • Enjoy working in a team, have easy and dynamic smile
  • Excellent professional presentation
  • Bilingual French / English mandatory
  • Knowledge of Maitre D system is an asset
  • 3 to 5 years of similar experience in high-end restaurants, Relais & Chateaux, 5 star, Michelin-starred restaurant (Europe and US), CAA / AAA 4 diamond or +
Apply for position

Cook

Under the direction of the Executive Chef, the Chef or the Sous Chef, the Cook prepares, dresses the plates and sends the dishes out.

  • Prepares, completes the dishes during the service and ensures the supply of food during the service
  • Disposes and garnishes food on plates or dishes
  • Controls the quality and freshness of the products. 
  • Cleans  his work place and work instruments
  • Is responsible for compliance with the rules of hygiene
  • Avoid waste and losses of raw material
  • Meets environmental commitments

Requirements:

  • Very good knowledge of products, recipes, various cooking techniques
  • Very good knowledge of conservation techniques, implementation of cooking and presentation
  • Knowledge of French and English
  • Diploma in catering an asset
  • Gourmet kitchen experience an asset
Apply for position

Headwaiter

Under the direction of the Restaurant Manager or Maitre D’, the Head Waiter is responsible for the following:

  • Organize and monitor their section
  • Taking an order considering the tastes and desires of our guests
  • Billing
  • Learning the menu and showcasing the Chef’s specialities
  • Provide accurate and efficient work

Requirements:

  • Good knowledge of Quebec cheeses
  • Good knowledge of wines, cocktails, scotch and spirits
  • Be passionate about the service world.
  • Enjoy working in a team, have easy and dynamic smile
  • Excellent professional presentation
  • Bilingual French / English mandatory
  • Knowledge of Maitre D system is an asset
  • Has worked in high-end restaurants, restaurant Relais & Chateaux, 5 star, Michelin-starred restaurant (Europe and US), CAA / AAA 4 diamond or +
Apply for position

Pastry cook

Under the supervision of our Pastry Chef, the Pastry Cook will:

  • Prepare recipes and special orders
  • Determine the ingredients needed and their quantity
  • Cook prepared products
  • Glaze or decorate pastries
  • Prepare frozen products and creams
  • Make chocolates
  • Place orders for food if needed
  • Keep workplaces and tools clean and in good order

Requirements:

  • Enjoy working in a team, dynamic, independent
  • Organize and takes initiative
  • Good knowledge of French and English
  • Creativity
  • Manual dexterity and speed of execution
  • Attention to detail
  • Similar experience in high-end restaurant, an asset
Apply for position

Housekeeping

Under the supervision of the Gouvernante, the Housekeeper will:

  • Prepare the equipment necessary for the maintenance of the premises assigned
  • Clean the bathroom and bedroom (change bedding and make beds, dust furniture and vacuum carpets, rugs, curtains and upholstered furniture, disinfect and clean sanitary facilities and floors, change recycle bins, check the condition of the furniture and equipment, replenish the bathroom amenities...)
  • Report irregularities in the condition of rooms
  • Clean up the public reception areas (corridors, halls, stairs, bathrooms, library, training room ...)

Requirements:

  • Independent and organized
  • Enjoy working in a team and supporting each other
  • Courtesy, able to communicate clearly and politely with guests (bilingual an asset)
  • Bonne forme physique et dynamique
  • Follow and respect the hotel norms and instructions
  • Similar previous experience, an asset
Apply for position

Receptionist

Under the supervision of the Concierge / Front Desk Manager, the Receptionist will:

  • Welcome guests upon arrival, show them to their room while providing basic information about the property and our amenities.
  • Handle reservations made over the phone or online.
  • Handle guests departure and process transactions while ensuring their experience met or surpassed their expectations.
  • Answer guests questions by email or over the phone.
  • Ensure a 5-star customer service in accordance with Relais & Châteaux standards at all time.

Requirements:

  • Excellente presentation
  • Guest-centric, outgoing personality
  • Team spirit, autonomous, dynamic, courteous, honest, versatile, sense of initiative and of organization
  • Must be blilingual French/English
  • Abilty to process transactions
  • Knowledge of MS Office, Google Apps (Drive, Gmail, etc.)
  • Experience in high-end hospitality is an asset
Apply for position

Contact Us

For more information on careers at Manoir Hovey please fill out the form and we we get back to you in a timely fashion:

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